Privacy Policy

Information we collect

• Information you give us, such as your name, phone number, email, service address, the services you are interested in, quiz answers and notes.
• Your contact choices, including the consent wording you agreed to, the date and time, the page you were on and your browser and device type.
• Information from our work, such as photos of your property, job notes, scheduling and service history.
• Payment information, which is handled by our payment processor. We do not store full card numbers on our website.
• Information collected automatically when you visit the site, such as your IP address, browser type, pages viewed and similar technical data, through cookies and similar tools.

How we use it

• To respond to your request, prepare quotes, schedule and perform services and provide customer support.
• To place the calls and send the texts and emails you agreed to receive.
• To run our membership program and process payments.
• To improve our website and services and keep them secure.
• To meet legal, tax and accounting obligations and keep records of consent.

Text messaging

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the sharing described in this policy excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties. The messaging platform we use only processes it to deliver our messages to you.

Who we share it with

We share personal information only as needed to run our business:

• Service providers that work for us, such as website hosting, our customer management and messaging platform, scheduling, email and payment processing. They may use the information only to provide services to us.
• Our team members and subcontractors who perform or support your service.
• Authorities or others when required by law or to protect rights, property or safety.
• A buyer or successor if our business is sold or reorganized, subject to this policy.

We do not sell your personal information and we do not share it for targeted advertising.

Cookies

The site uses cookies and similar tools that it needs to work, and may use basic analytics to understand how pages are used. You can block or delete cookies in your browser settings. Some features, such as online booking, may not work without them.

How long we keep it

We keep personal information as long as needed for the purposes above. We keep records of your contact consent and opt outs for at least five years so we can show we honored your choices.

Your choices and rights

You can ask us to access, correct or delete your personal information, or to stop contacting you, by emailing info@americansafewash.com or calling 1.800.729.4356. Connecticut residents may have additional rights under the Connecticut Data Privacy Act where it applies, including the right to appeal our decision on a request by replying to our response. We will not treat you differently for making a request.

Security

We use reasonable administrative, technical and physical safeguards to protect personal information. No system is perfectly secure.

Children

Our website and services are meant for adults. We do not knowingly collect personal information from children under 13.

Changes

We may update this policy. The effective date at the top shows when it last changed.